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How Would You Overhaul the City's Website?

The City of Belmont is seeking a vendor to design a new website.

In March, Belmont Patch a the City of Belmont's website,  www.belmont.gov. More than half (57 percent), rated the site as poor and in need of improvement.

According to the issued by earlier this week, the city is shopping around for a vendor to redesign the website.

Scoles reports that the city is awaiting responses to a Request for Qualifications (RFQ); the closing date for RFQs is Aug. 31. He says the city should have the vendor selected in the next few months.

Because a city's website is often times the first thing a potential new resident, business or student sees when researching an area, it's important to have a a site that is attractive, easy to navigate and full of useful information.

Tell us in the comment section below what you'd like to see incorporated into the design of the new City of Belmont website. 

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Claire Karoly Ard August 22, 2012 at 04:28 PM
First of all, I'd switch over to Wordpress or another CMS- would make managing the site so much easier! The design needs to be clean, professional, easy to read, and of course capture some of the spirit of Belmont. Navigation is key - you shouldn't have to hunt for something. Finding an item should be intuitive. Right now the site is just a mess. I am so glad this is happening!!!
Joan S. Dentler August 22, 2012 at 06:57 PM
Thanks for your input Claire----I agree, the site needs to be cleaner and easier to navigate. And a bit snazzier to boot!
Michael Williams August 22, 2012 at 09:50 PM
The key to having a website that is both functional and easy to use is moving to a needs-driven organization - that is, organized according to "What do you want to do or learn?" instead of the by-department structure we use now. The needs-driven way, information and resources related to a particular need can be grouped together and accessed instantly from the Home Page with a single click... regardless whether the resources lie in the Building Dept, PR Release archive, Code regulations, etc. The Home Page is simplified and the website visitor only sees resources relevant to their need. This is the Best Practices approach to web architecture. The Government of Canada is an outstanding example. Go to "Culture: Canada" or "Immigration: Canada" and check it out.
Judi August 23, 2012 at 02:45 PM
I agree totally with Claire - the site is a mess and I am glad it will be changed. I also agrree with Michael that it probably should be needs-driven. Most of the public do not know which dept is responsible for what...
Howard Takenaka October 09, 2012 at 08:48 PM
I've always enjoyed looking through City of San Carlos webpage. It's informative and easy to navigate. I like to visit neighboring cities webpages for the events, such as Pet Parades, Wine Festivals, Craft Fairs. I've tried to get information for activities in Belmont, but the only answer I get is "We're not that kind of community".

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