Community Corner
Part time Receptionist Opportunity
Part Time Saturday - Monday, Receptionist
Overview:
The Receptionist is responsible for delivering exceptional customer service and communicating effectively with management, customers and co-workers. Specifically, the Receptionist is expected to:
• Provide exceptional customer service
• Complete required tasks
• Control expenses
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As a receptionist, you will be held accountable for these key areas
Qualifications:
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· Ability to work in a dynamic salon environment.
· Good time management skills, good judgment, and the ability to multi-task.
· Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management.
· Computer knowledge including but not limited to point-of-sale systems and data entry.
· Ability to work a flexible schedule including nights and weekends.
Essential Functions:1. Provide exceptional customer service
a) Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary;
b) Estimate wait times for scheduled and unscheduled appointments;
c) Answer the telephone promptly and professionally;
d) Handle general complaints and refer customer service issues to the manager;
2. Complete required administrative tasks/compliance
a) Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager;
b) Communicate effectively with management, customers and co-workers in a professional and courteous manner;
c) Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety;
d) Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management;
e) Adhere to all salon policies, procedures and work rules;
Location: Belmont, CA
Contact: Rose Clinton (415) 827-5600