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Landlines: Who's Still Using Them?

AT&T is no longer required by law to keep "warm lines" connected into perpetuity.

 

 

With an increasing number of people choosing to use wireless telephones in their homes over landlines, the question being frequently asked is: Should I keep my landline? 

According to the most recent CDC (Center for Disease Control) study on wireless trends, 21 percent of Californians are wireless-only households. (Note: "Wireless" refers to cellular phones, or mobile phones.) Thirty-five percent are dual-use, meaning they have both landlines and wireless phones.

Nationally, 28 percent of households are wireless-only. (The study reflects data collected from 2007- 2010; the statistics quoted here are from July 2009 through June 2010.)  

Contrary to the image that Californians have as being ahead of the pack in technology trends, Arkansas leads the country in wireless-only households with 35 percent. Rhode Island and New Jersey had the fewest wireless-only households with 13 percent.

According to Lane Kasselman, AT&T director of communications, California is probably trending toward a higher number of wireless-only homes.

"People are asking themselves if it makes sense to have a powered line running into their house," Kasselman said. 

Historically, local telephone corporations, such as AT&T, were required to provide a residential telephone connection even with no customer account attached--also known as a "warm line"--for access to 911 emergency service. 

These warm lines were kept running into perpetuity, even if a building was abandoned or a home was vacant.  These lines, explained Kasselman, are why when the electrical power goes out in your home, you still have phone service (cordless phones notwithstanding). 

"Right now there are approximately two million warm lines in the state and that number keeps growing," said Kasselman.  He noted that that the increase is in proportion to the loss of wireline customers.

Legislation enacted in 2010 amended the Public Utility Code to allow the phone company to terminate the warm lines after four months of non-use. "They can be turned on quickly if anything changes," added Kasselman. 

It's not just about cost says Kasselman. "As a good corporate citizen, AT&T wants to reduce the amount of energy used to keep these warm lines going." In fact, the cost to local telephone companies to energize and maintain warm lines is the same as for active accounts. Since so many people are now using their cell phones for 911 emergency service, energy provided to a warm line at a residence is a waste of natural resources. 

The study also notes that the increasing prevalence of wireless-only households has implications for telephone surveys.

Many political polls, health surveys, and other research studies are conducted using random-digit-dialing (RDD) to landline phones. However, most major survey research organizations are now including wireless telephone numbers when conducting RDD surveys. If they did not, the exclusion of households with wireless-only telephones could bias results. 

Related Topics: AT&T, Cell Phones, and telephones
Do you still use a landline? Tell us in the comments.

laura walsh

7:25 am on Saturday, February 18, 2012

I still have and use my landline due to the fact that we need it for our alarm system and in the event the cell sites go down we have it in an emergency.

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Michael Vargo

8:21 am on Saturday, February 18, 2012

Out with the old, in with the new. Wire line telephony, cursive writing, NPR, Harley Davidson motorcycles... all going the way of the dodo bird with the boomers. It's the way of the world.

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Joan S. Dentler

8:36 am on Saturday, February 18, 2012

Thanks for your input Mike---I'm envisioning another story to come out of this---what other things are going the way of the poor dodo bird. (although I must admit I didn't know Harleys were out---other than on that South Park episode!)

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Cindy Abbott

8:50 am on Saturday, February 18, 2012

I keep minimal service for my land line to have in the event of emergencies. A phone that runs without electricity is close at hand to plug into the jack. Cell phones are great, however they also require power to remain charged, and a plain old telephone service line will keep running without, (which can happen frequently in inclement weather here in Pacifica). Additionally, during several disasters the cell phone system gets bogged down and it's good to have a back up.

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Tommy Tee

8:51 am on Saturday, February 18, 2012

I still have a landline for my DSL.

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wolfone

8:10 am on Tuesday, May 1, 2012

Me too! Cell phone service too expensive!

Mike from HMB

8:58 am on Saturday, February 18, 2012

With the inconsistent spotty cell service on the coastside, anyone relying on wireless technology is a 911 disaster waiting to happen!

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becky

9:08 am on Saturday, February 18, 2012

cindy, cell phones can be charged in a car or with a portable power pack. You don,t only have to use indoor electricity. I turned off my landline when I retired due to the cost of paying for a smartphone being high. Having a landline is a good idea, because the county has an automated phone calling system when there are local chemical leaks. I got a call to stay inside one year. That doesn't happen often though.

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Zack Armstrong

9:17 am on Saturday, February 18, 2012

I need it for our alarm system, also a lot of people don't have my cell phone number and it would be a lot of work and hassle to update everyone.

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TM

9:22 am on Saturday, February 18, 2012

I have only a landline for a couple of reasons. I use a phone very minimally, therefore I'm not leashed to trivial talk or solicitiations. Since it's wired to the wall I know where it is 24/7, it's never lost. My answering machine has never been filled and as far as I know hasn't missed a message. Strange how most solicitors (computers) don't leave messages? And the time that it loses power or degrades in reception seems to be far less than with wireless phones. I will admit I'm not a fan of paying in excess of $ 650 annually for communcation (DSL + phone) services, but that's modern times. So far I've been very lucky in not needing a phone at the wrong place for unexpected reasons. I guess I'm a rarity these days in that a dog is a better companion than a wireless phone? And no, I'm not a lonely person.

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Joaquin B.

9:37 am on Saturday, February 18, 2012

After the electric transformer suddenly blew up and darkened a huge swath of our neighborhood for 2 days, we had difficulty recharging our cell phones. Our electric-based 'landline' phone was totally unusable. We had no way of easily contacting anyone. I was able to dig up our old landline phone that plugs in the phone jack and we used this good-old-standby to make contact...we had no electricity: no internet, dead cell phones and a useless wireless/electic phone. It was very strange to feel very disconnected. In an emergency, I'll keep my phone jack/ landline, thank you very much!!

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Gabriela Segovia-McGahan

10:36 am on Saturday, February 18, 2012

Does anyone know if it's true that if there is a phone jack in your house and you're not paying for a landline that you could still plug a phone in to dial 911?

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Joan S. Dentler

12:03 pm on Saturday, February 18, 2012

Good question Gabriela...will see if I can get an answer for you from a phone company representative. Stay tuned....

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Heidi Beck

8:57 am on Monday, February 20, 2012

From the way I read the article, that used to be the case, but now these so-called warm lines can be turned off.

Rj

11:17 am on Saturday, February 18, 2012

Becky. You got a call to stay inside for one year? Seems extreme. ;)

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Phil

12:36 pm on Saturday, February 18, 2012

The whole reason they had to keep lines on was so you could call 911. You can call 911 from a any cell phone as well even if the service has been disconnected

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Tess

12:37 pm on Saturday, February 18, 2012

Have both landline and cell - will keep landline for when power goes out and this is the number the whole family knows. Hasn't changed for over 35 years! At the same time, it's also the number all the survey people and those wanting donations call -- keeps them off my cell - at least for now.

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ELEANOR BREITE

2:23 pm on Saturday, February 18, 2012

Until two years ago we had a landline for our alarm system and then ATT U-Verse said we didn't need to have a landline we could use the phone connected with the Internet. So we switched over to that. It does remain, however, that in the event of power outage, we can only rely on our cell phones. Probably not so good to be without landlines.

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Betsey Terry

4:00 pm on Saturday, February 18, 2012

you can sign up to get emergency notifications to your cell/email.

i have the att uverse "landline " as it was a cheaper bundle. they also supplied a 2day battery pack in case the power goes out, and i believe are required by law to provide you with other means after 3 days

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Lorraine Nielsen

5:11 pm on Saturday, February 18, 2012

I have a line line and always will have it. I also have a "cell phone" that does everything which I don't use. I have a pay-in-advance on it, that is all that I require. It's for emergency or importaint things if I'm not at home. At that, the use is minimal. Haven't grown up with no phone, I have never achieved the phone conversations for no purpose. No trivial talk, and no having to speak with someone all the time. No, I'm not lonely. I don't need 500 "friends" I really don't know either. Lorraine Nielsen

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becky

6:16 pm on Saturday, February 18, 2012

to RJ and others. I made an error
I received a machine message that there was a chemical spill -- but later on THAT day, another call from the county said it was safe to go outside (w/ landline). Also if you don't pay to keep a lamdline on, then you cannot use it for emergencies

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becky

6:24 pm on Saturday, February 18, 2012

betsey, who do I contact to sign up to get emergency information sent to my cellphone?

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Cliff Greenberg

7:13 pm on Saturday, February 18, 2012

Cell phone towers typically only have backup power for a few hours. When it runs out of power you run out of communication. The relays and central office for POTS have more robust backup power and are typically built to ride through a higher level of Richter scale than most buildings. When (not IF, but WHEN) we have that big quake, cell service will first be overloaded, then go dead.

Some other tips: texting uses a separate frequency on the cell service than voice so you can often get a text msg through when there is an emergency and the voice/data is jammed. If you still have POTS, you may pick up your phone and get no dialtone (happened on Oct. 17, 1989). Keep the phone off hook and listen and wait: there are still more phones than dial tones available. Waiting puts you in a queue, and when you get the dialtone you have about 6 seconds to dial or you lose the access.

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Kali

3:15 am on Sunday, February 19, 2012

I pay $10.00 a month for a landline and do not have a permanent Cell Phone. I had one when I was working in High Tech, and it was useful, but I was on call 24/7, along with texting.
Not working with a company anymore, (I have my own business), I have no need for a Cell Phone. I have lots of friends, and have no problem connecting with them. But I do not need to hear a blow by blow update of their events for the day. I also manage very well without a million apps to "help" me live my life.
I do have a disposable Cell Phone I put money on when we travel, which works great. To each their own.

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Joan S. Dentler

7:37 am on Sunday, February 19, 2012

Thanks Kali...it's interesting to hear about people's telecommunication preferences. I wonder how many others feel the same about being "over connected" sometimes by both cell phones and landlines.

Kali

3:19 am on Sunday, February 19, 2012

Oh, one other thing. My family asks what would happen if husband and I got stuck or needed help, what we would do? My husband said " We can just flag someone down as I am sure they have a cell phone"

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Lou-Joy Gable

4:42 am on Sunday, February 19, 2012

We do not have a land line. We are both senior citizens. We love the fact that with a cell phone we can call for help in our car, at the beach, out for a walk, at the community pool. A life saver for sure. We can charge our phones in our car or almost anywhere we go. We cannot afford both land line and cells, so we opted for the more convienent!

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Buck Shaw

8:46 am on Sunday, February 19, 2012

Dear Mike;
You should be so lucky to have a generation with a name. Actually more than one generation is included in us Boomers. I suppose I really don't have to tell you that one day someone will be glad your gone too.
On a lighter note. Don't forget that 20% extra (PPT)of your phone bill goes for the subsidizing among other items on your bill to all 911 calling service and even if you don't subscribe to "On star" you can still use it to call 911.
Another question: Will the lower use of land lines effect the City's franchise and income from the phone company? I'm not sure?

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Phyllis McArthur

1:59 pm on Sunday, February 19, 2012

Having a land line helps when I talking on my cell and it drops out.

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Austin Choi

11:58 pm on Sunday, February 19, 2012

A landline is still reliable and always works in a power outage. And like Phyllis said, when my cell dropped calls, which is quite often, a landline helps. (Yes, I have AT&T for my cell and I still have one of those punch-button phones from my college days.)

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Carole

4:06 pm on Tuesday, February 21, 2012

Definitely pros and cons to either view, but there's one thing I didn't see mentioned. When having to give personal information over the phone (credit card #, Social Security # , etc.), I always use the land line since cell phone conversations can be listened into by people who have the right equipment. Granted, I don't think any of our neighbors have those devices, but I'm curious - isn't this still sound advice for any cell phone user when it comes to personal data?

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kris morgan

3:43 pm on Saturday, April 14, 2012

Who still uses a land line? People who value their PRIVACY. There is a HUGE media campaign to convince people that THE most private way to send a document (fax) today is "old fashioned" or "lame". They did the same thing with myspace, remember that? I read on cryptome dot org that the govt rarely spies on Myspace, because the data was more cumbersome to mine from. Gee, coincidence that all of a sudden myspace members were leaving in droves? Then, many websites all of a sudden made it so you could only comment if you had a Facebook account! I remember thinking something was up eons ago when websites became so bogged down with images and Java, that one had to do away with dial up to even view a page. For your information, dial up changes your IP address constantly, unlike high speed cable. Much harder to track a person using a dial up than with cable. The campaign to do away with "old fashioned" land line has dual benefit: cheaper for corporations to not keep up the hardware on copper wire, and easier to collect data on a person who doesn't use a FAX (again, most secure way to send documents perhaps except "snail mail" - another ugly term used to draw us away from using it) as opposed to iPhone or smart phone etc. The media blitz on ridiculing land line users was NO ACCIDENT. Question yourself every time the media comes out with some "new" way of doing things. What is their agenda? Who benefits? What is LOST

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Acela Sarabia

4:44 pm on Saturday, April 14, 2012

I have both cell and a land line. I don't like the cell phones sizes and since I am not able to use them while driving to do research, I find them only convenient when arriving at my work destinations. Cordless service in my rental is clear and sharp and I can roam around with a cordless and my publisher pays for it all.
Also, I loathe people talking on the phones while they are shopping or in a restaurant and find them pretentious. I turn mine off when dining or interviewing out of respect to the other people. Most people just jabber on them.

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pat bell

8:05 pm on Sunday, April 15, 2012

Does a land line make it more likely that the cops will know right where I am when I call 911? After a recent visit from a government employee who got his foot in the door (literally) and wouldn't back off, I wondered if I should get a land line.

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Lou Covey, The Local Motive

7:13 am on Monday, April 16, 2012

We keep a landline through our DSL service simply because cell coverage inside our house is hit and miss.

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